HitchSwitch Support
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Contact Us @ (844) New Name (639-6263)
Knowledge base
HitchSwitch FAQ's
What We Do
5
How does HitchSwitch work?
Which HitchSwitch package is right for me?
Where will HitchSwitch help me change my name?
What is the name change concierge?
How long will it take to change my name?
HitchSwitch Basics
6
Will I have to submit any HitchSwitch applications in person?
Are there any additional fees?
When should I place my HitchSwitch order?
I need to update my name and my address. Can HitchSwitch help?
I've already started my name change. Can I still use HitchSwitch?
View all 6
How secure is HitchSwitch?
3
Personal Information
Cyber Security
Will I have to provide my Social Security number?
Name Change Basics
3
Can HitchSwitch help me change my first name, or can HitchSwitch help us create a brand new last name?
How will this name change affect upcoming travel?
Is HitchSwitch only for newlyweds?
Submitting Your HitchSwitch Order
6
What address should I use when completing my HitchSwitch application?
When will I receive my HitchSwitch order?
Help, I lost my US Passport?
How do I indicate that I have an expired US Passport?
How can I check on the status of my HitchSwitch order?
View all 6
Where does HitchSwitch Work?
1
Will HitchSwitch Work In My State?
Marriage Certificate Q's
6
What is a marriage license? What is a marriage certificate? License vs. Certificate
Should my marriage certificate have my new name on it?
What is a certified copy of my marriage certificate?
Where can I request a certified copy, and how many are needed?
I've been married for 5+, 10+, 20+ years, and finally want to change my name. Can I still use my marriage certificate?
View all 6
International Q's
4
I am a US citizen living abroad, can I use HitchSwitch?
I am a green card holder, can I use HitchSwitch?
I am in the US on a work/student visa, can I use HitchSwitch?
Does HitchSwitch only work in the United States?
Passport Photo Q's
3
I ordered the Platinum Package. How do I redeem my passport photo?
I'm having issues submitting my photo, HELP!
How can I check the status of my passport photo?
Mistakes and User Errors
1
I made a mistake when submitting my HitchSwitch order, HELP!
HitchSwitch Gift Cards
2
How can I order a HitchSwitch gift card?
What are my gift card options?
Video FAQ's
19
What is the HitchSwitch Platinum Package?
I was married awhile ago. Can I still use HitchSwitch to change my name?
Does HitchSwitch ever offer any promotions or discounts?
Can I use HitchSwitch before my wedding?
Do I need to know my parents' Social Security numbers for the Social Security update?
View all 19