HitchSwitch Support

What We Do 5

• How does HitchSwitch work?
• Which HitchSwitch package is right for me?
• Where will HitchSwitch help me change my name?
• What is the name change concierge?
• How long will it take to change my name?

HitchSwitch Basics 6

• Will I have to submit any HitchSwitch applications in person?
• Are there any additional fees?
• When should I place my HitchSwitch order?
• I need to update my name and my address. Can HitchSwitch help?
• I've already started my name change. Can I still use HitchSwitch?

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How secure is HitchSwitch? 3

• Personal Information
• Cyber Security
• Will I have to provide my Social Security number?

Name Change Basics 3

• Can HitchSwitch help me change my first name, or can HitchSwitch help us create a brand new last name?
• How will this name change affect upcoming travel?
• Is HitchSwitch only for newlyweds?

Submitting Your HitchSwitch Order 6

• What address should I use when completing my HitchSwitch application?
• When will I receive my HitchSwitch order?
• Help, I lost my US Passport?
• How do I indicate that I have an expired US Passport?
• How can I check on the status of my HitchSwitch order?

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Where does HitchSwitch Work? 1

• Will HitchSwitch Work In My State?

Marriage Certificate Q's 6

• What is a marriage license? What is a marriage certificate? License vs. Certificate
• Should my marriage certificate have my new name on it?
• What is a certified copy of my marriage certificate?
• Where can I request a certified copy, and how many are needed?
• I've been married for 5+, 10+, 20+ years, and finally want to change my name. Can I still use my marriage certificate?

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International Q's 4

• I am a US citizen living abroad, can I use HitchSwitch?
• I am a green card holder, can I use HitchSwitch?
• I am in the US on a work/student visa, can I use HitchSwitch?
• Does HitchSwitch only work in the United States?

Passport Photo Q's 3

• I ordered the Platinum Package. How do I redeem my passport photo?
• I'm having issues submitting my photo, HELP!
• How can I check the status of my passport photo?

Mistakes and User Errors 1

• I made a mistake when submitting my HitchSwitch order, HELP!

HitchSwitch Gift Cards 2

• How can I order a HitchSwitch gift card?
• What are my gift card options?

Video FAQ's 19

• What is the HitchSwitch Platinum Package?
• I was married awhile ago. Can I still use HitchSwitch to change my name?
• Does HitchSwitch ever offer any promotions or discounts?
• Can I use HitchSwitch before my wedding?
• Do I need to know my parents' Social Security numbers for the Social Security update?

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